Curriculum Vitae
Chris Flood
Strategic Project & Data Lead | Digital Transformation & Insight Delivery | Space Planning, Commercial Prioritisation & Data-Led Decision Making
Professional Profile
Results-driven strategic project and data lead with 21+ years in NHS transformation, delivering complex cross-functional programmes that balance operational delivery, customer needs, and financial constraints. Expert in coordinating IT, estates, and analytical teams to deliver digital and operational improvements through structured governance and stakeholder-focused communication.
Proven track record of building prioritisation frameworks, using data to inform estate-wide decisions, and translating complex analysis into clear, actionable recommendations for senior stakeholders. Experienced in working with finance, analytics, and operational teams to land change at scale within highly regulated environments.
Key Skills
- Planning and managing digital and data-focused projects from initiation to delivery.
- Leading delivery across diverse teams by coordinating IT, Estates, clinical, and operational stakeholders, adapting communication style and level of detail to suit technical teams, clinical users, and executive audiences, ensuring all parties understand their role and dependencies.
- Leading complex, cross-functional programmes from definition through to implementation, delivering structured change across large estates.
- Developing prioritisation frameworks that balance return, operational feasibility, capacity constraints, and user needs to support strategic space decisions.
- Strong knowledge of reporting tools, analytics platforms, and integration methods.
- Governance, documentation, and structured project control across multiple workstreams.
- Using data and analytics to inform KPIs, scenario modelling, forecasting, and evidence-based recommendations.
- Acting as a centre of challenge, testing assumptions and working with finance and operational stakeholders to ensure proposals are robust, deliverable, and value-focused.
- Translating complex technical information into clear, actionable insights tailored to the audience, whether presenting data models to executives or explaining technical requirements to operational teams.
- Identifying opportunities to automate, streamline, and improve service performance.
- Supporting data-driven decision-making at senior level through analysis and visualisation.
- Building and maintaining trusted relationships with clinical, corporate, and technical stakeholders by delivering consistent results, maintaining transparent communication throughout project lifecycles, actively listening to concerns, and following through on commitments.
- Leading and mentoring colleagues through change and transformation.
- Strong understanding of healthcare and regulated environments.
Employment History
Space Design Manager - Data & Insight Lead (Acute)
Guy's & St Thomas' NHS Foundation Trust | 3 years
Data-driven space planning and estates decision-making across one of London's largest acute trusts, combining analytical delivery, governance, and stakeholder coordination to support safe, consistent, and transparent use of space across clinical and corporate services.
Estate-wide strategic space planning and prioritisation across one of London's largest acute healthcare estates, using data and structured governance to balance competing demands, capital constraints, operational feasibility, and service continuity. Accountable for Trust-wide reporting frameworks, prioritisation models, and forecasting analytics used by senior leaders to balance operational demand, capital constraints, and service continuity.
Key Achievements
- Designed and delivered a Trust-wide prioritisation and forecasting model for space planning, including extensive data cleansing of occupancy sensors and booking systems, analysis of seasonal demand patterns, and development of a structured decision framework. The model was reviewed with clinical and executive stakeholders and was ready for implementation, with strong interest from clinical leads, prior to organisational change and redundancy.
- Built and maintained a comprehensive Power BI reporting ecosystem integrating Monday.com data, providing real-time visibility of request volumes, ageing, and resolution times across clinical services, replacing spreadsheet-led processes and supporting strategic resource planning.
- Acted as a centre of challenge for space and estates proposals, working with finance and operational stakeholders to test assumptions, clarify trade-offs, and support balanced, defensible recommendations aligned to organisational objectives.
- Led the management and stewardship of space planning datasets, forecasting models, and utilisation analytics, supporting consistent interpretation of data and informed decision-making across estates, clinical, and corporate teams.
- Co-led the redesign of Estates and Facilities workflows, standardising processes and improving consistency, throughput, and confidence in reporting and delivery.
- Delivered multiple complex clinical decants and high-risk clinical relocations aligned to capital planning timelines, coordinating dependencies across estates, IT, and clinical stakeholders to maintain business continuity and minimise disruption to patient care.
Project Manager (Community)
Guy's & St Thomas' NHS Foundation Trust | 4 years
Delivered a portfolio of estates and IT projects across community healthcare sites, supporting continuity of care while working within operational constraints, clinical priorities, and Trust governance. Worked closely with clinical, estates, IT, and corporate teams to coordinate delivery activity, support decision-making, and improve visibility of work in progress.
- Supported prioritisation of estates and IT work by working with clinical and operational stakeholders to understand service pressures, sequencing requirements, and delivery constraints, helping teams agree what needed to be addressed first and the rationale for doing so.
- Produced and maintained management information and ad-hoc reporting to support oversight of requests, backlogs, and delivery progress, contributing to operational discussions and forward planning.
- Supported the rollout of revised space allocation policies, working with clinical and corporate directorates to assess demand, identify rationalisation opportunities, and apply policy consistently.
- Prepared business cases, options appraisals, and resource estimates for departmental moves and minor works, ensuring proposals were evidence-based and aligned with Trust governance processes.
- Coordinated estates and IT activity across community sites, tracking actions, managing dependencies, and supporting stakeholders through periods of change to maintain service continuity.
Previous Roles
- Space Manager, Bart's Health NHS Trust (4 years)
- Micad Systems Manager, Bart's Health NHS Trust (1 year)
- CAD & Micad Systems Manager, NHS East London & The City (2 years)
- GIS/CAD Technician, Tower Hamlets PCT (10 years)
Technical Skills
Data Management, Governance & Commercial Decision Support
Managing and stewarding complex operational datasets within regulated healthcare environments, with a focus on data accuracy, integrity, documentation, auditability, and confidence in outputs. Experience supporting mandatory reporting, proportionate governance, and consistent interpretation of data across multidisciplinary teams. Experienced in building structured governance frameworks that support prioritisation, resource allocation, and defensible investment decisions.
Analytics, Forecasting, & Prioritisation
Power BI, SQL, Python, R, Tableau; data cleansing, utilisation analysis, demand forecasting, scenario modelling, and trend analysis to inform sequencing of initiatives and balance impact, feasibility, and return. Translating analytical outputs into clear, actionable and testable recommendations for non-technical and senior stakeholders.
Reporting, KPI & Information Management
Design and ownership of reporting frameworks, KPI monitoring, executive dashboards, pipeline tracking, and management information. Strong focus on clarity, traceability, and fitness for purpose in both operational and strategic reporting, providing real-time visibility of demand, throughput, ageing, and delivery capacity to support informed intervention.
Delivery, Collaboration & Cross-Functional Coordination
Monday.com, Microsoft Project, SharePoint, Microsoft Teams, JIRA (basic); structured programme tracking, dependency management, workflow transparency, and change control across multiple workstreams and stakeholder groups. Supports delivery visibility, information control, and appropriate document governance.
Estates, Space & Asset Systems
Micad CAFM, AutoCAD, AutoCAD Map; management and analysis of estates, space, utilisation, and asset datasets to support planning, compliance, capacity optimisation, and implementation of service change across large estates.
Ways of Working & Continuous Development
Application of PRINCE2 and Agile principles in delivery environments to structure work, manage ambiguity, and maintain momentum across complex programmes. Ongoing self-directed development in SQL, Python, forecasting, and data visualisation, applied directly to live reporting and analytical work to strengthen analytical rigour and commercial insight.
Education
Level 4 Data Analyst Apprenticeship (Merit)
Applied training in SQL, Python, advanced Excel, statistics, data modelling, data communication, and analytical project delivery. Learning applied directly to live operational datasets, supporting forecasting, prioritisation frameworks, KPI development, and senior decision-making.
Continuing Professional Development
Ongoing development in SQL, Python, forecasting, and data visualisation, focused on strengthening analytics rigour, scenario modelling capability, and structured decision-support across large operational estates.
References
Available upon request.
